Full-Time Sales Lead - California
Company: Express, Inc.
Location: Livermore
Posted on: June 24, 2022
Job Description:
Grounded in versatility and powered by a styling community,
Express is a modern, multichannel apparel and accessories brand
whose purpose is to Create Confidence & Inspire Self-Expression.
Launched in 1980 with the idea that style, quality and value should
all be found in one place, Express has been a part of some of the
most important and culture-defining fashion trends. The Express
Edit design philosophy ensures that the brand is always 'of the
now' so people can get dressed for every day and any occasion
knowing that Express can help them look the way they want to look
and feel the way they want to feel. The Company operates over 500
retail and outlet stores in the United States and Puerto Rico, the
express.com online store and the Express mobile app. Express, Inc.
is comprised of the brands Express and UpWest, and is traded on the
NYSE under the symbol EXPR. For more information, please visit
www.express.com. Responsibilities Location: _______________ The
Sales Leader drives operations on the sales floor and in the
stockroom, while assisting in training associates and delivering a
great in-store shopping experiences for customers. Talent - Assist
in developing and motivating associates to maximize sales
potential
- Provide in the moment coaching/training to store associates to
ensure efficient and effective floor operations, customer service,
coverage, stockroom management and execution of standards.
- Partner with Store Management to provide feedback on associate
performance.
- Assist in training associates on store operations, product,
policy, and procedures. Execution - Execute action plans that
optimize results
- Execute all aspects of daily store operations.
- Ensure appropriate associate coverage to create a great
customer experience.
- Oversee and authorize the checkout experience.
- Assist with merchandise flow, such as shipment, replenishment,
omni-channel operations, in the store.
- Monitor and analyzes the customer service provided by team
members.
- Build an effective schedule with the right associate in the
right place at the right time. Experience - Promote and support an
environment focused on delivering great in-store customer
experiences.
- Effectively resolves customer service issues to a positive
outcome.
- Lead and models our customer experience model.
- Display expert knowledge of product, company policies,
promotions, loyalty programs.
- Provide leadership and assistance with product launches, window
changes, visual presentation standards, signage placement, etc.
Other essential functions may occur as directed by your supervisor
Essential Qualifications
- Education: High School or Equivalent
- Years of Experience: 1
- At least 1 year of relevant experience
- Meets defined availability criteria, including nights, weekends
and non-business hours
- Proficient in use of technology (iPad, registers)
- Meets physical requirements Preferred Qualifications (skills
and abilities)
- Ability to effectively communicate with customers, peers and
supervisors
- Demonstrated sales accountability
- Demonstrated collaborative skills and ability to work well with
a team.
- Ability to multitask and handle multiple customers and/or
processes at once. Closing If you would like to know more about the
California Consumer Privacy Act click -here. As an equal
opportunity employer, Express does not discriminate in hiring or
terms and conditions of employment on the basis of any federal,
state, or locally protected class. Express only hires individuals
authorized for employment in the United States.Notification to
Agencies: Please note that Express does not accept unsolicited
resumes or calls from third-party recruiters or employment
agencies.In the absence of a signed Master Service Agreement and
approval from HR to submit resumes for a specific
requisition,Express will not consider or approve payment to any
third-parties for hires made.
Keywords: Express, Inc., Livermore , Full-Time Sales Lead - California, Sales , Livermore, California
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