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Business Application Analyst

Company: Kinetics
Location: Livermore
Posted on: January 11, 2022

Job Description:

Position summary:
We are looking for an Business Application Analyst to join our ERP and HRMS/Payroll system support team. You will be supporting all phases of project implementations and system enhancements as well as day to day support of the regional ERP and HRMS/Payroll systesm. Our system team supports all our local HR/payroll teams and operation group with the goal of ensuring that all systems run as seamlessly and as efficiently as possible.

Responsibility
Provides analysis and technical support in reviewing and maintaining assigned system applications and/or business processes; reviews and analyzes trends; recommends best practices to enhance productivity and streamline business processes.
Provides training in support of assigned applications and processes; develops training materials to assist users in operational performance and enhanced productivity.
Quickly respond to support tickets from Internal customers and departments according to company procedures
Assists other departments with application issues and development of the software
Develops Knowledge Base articles to document troubleshooting steps and common solutions to frequent calls for use by customers and peers.
Qualification
Bachelor's degree in business, accounting, construction management, or related field preferred, or equivalent experience
Minimum of 2-4 years experience with construction ERP software or HRMS/payroll systems
Vista by Viewpoint or Infor ERP software experience is a plus or other ERP systems with focus on HR/Payroll or project accounting modules
Proven development experience with MS Office, SQL, Crystal report, relational databases and Microsoft development tools (visual studio, etc---)
Strong customer support and ability to work with cross functional teams
Demonstrates excellent written and verbal communication skills
Excellent problem-solving skills, a strong customer-service orientation, and commitment to ensuring timely, quality solutions to user issues.
Willingness to travel as requested

Keywords: Kinetics, Livermore , Business Application Analyst, Professions , Livermore, California

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