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Surveillance Officer

Company: Fortiss LLC / Parkwest Casinos
Location: Livermore
Posted on: May 21, 2023

Job Description:

Overview:Are you dedicated to providing a safe work environment? Then check this out!Parkwest Casinos is bringing a fresh face to the casino industry. To help aid in the creation of this new casino culture, Parkwest Casinos is looking to hire a Surveillance Officer. Our Surveillance Officers are responsible for providing a safe environment by ensuring the security of the casino, employees, and the guests. A successful Surveillance Officer will possess keen observation skills and understand the basic card room games while demonstrating a high level of customer service to various personality types from multiple cultures.Responsibilities:

  • Monitors all security and employee areas to ensure conduct of all gaming operations is in accordance with Parkwest Casino Policies and Procedures.
  • Responds to radio and phone calls and accurately records data in the report writing system while maintaining surveillance of casino operations by utilizing surveillance equipment/software.
  • Report and log all incidents of suspicious, criminal or unusual activity, suspicious persons, and exclusions to the Surveillance Supervisor/Manager.
  • Maintain the confidentiality of all privileged and sensitive information.
  • Operates facility surveillance systems in accordance with the standards set forth in Parkwest Casino Policies and Procedures and State Bureau Gaming Control.
  • Operates surveillance equipment such as CCTV (Close Circuit Television), PC Workstations, DVR, NVR, printers, switches and other computerized equipment.
  • Operates surveillance software applications including but not limited to Micro Soft Excel, Micro Soft Word and i-View systems.
  • Maintains security of the surveillance room and equipment by understanding policies and procedures of who may access the surveillance room and/or surveillance equipment.
  • Responsible for maintenance of surveillance records and documents.
  • Maintains the following logs: entrances/departures log from surveillance room, video archive library log, malfunction/repair log and daily activity log.Qualifications:
  • High School diploma or general education degree (GED) required.
  • Minimum of 1 year experience in surveillance, security or police arena required.
  • Familiarity with video surveillance equipment preferred.
  • Familiarity with games under surveillance preferred.
  • Ability to maintain alert attention to detail throughout the course of a shift.
  • Ability to perform basic PC troubleshooting.
  • Must be computer literate.
  • Must have excellent oral and written communications skills.
  • Must be able to pass a mandatory drug test and criminal background check.EEO Statement:Parkwest Casino is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity, sexual orientation, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disabilities, military status, veteran status, genetic information, or any other basis prohibited by law.Min:USD $22.00/Hr.Max:USD $25.00/Hr.

Keywords: Fortiss LLC / Parkwest Casinos, Livermore , Surveillance Officer, Other , Livermore, California

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