Consumer Loan Processor
Company: OE Federal Credit Union
Location: Livermore
Posted on: January 26, 2023
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Job Description:
Overview:
As a Consumer Loan Processor, you will work directly with our
-members and member-facing employees to develop, expand and
maintain positive consumer lending relationships by making it fast
and simple to get a loan with us. By providing prompt, efficient
and accurate support to -members and co-workers from the
application stage through the funding process on their consumer
loan accounts, you will play a key role in maintaining our
company's position as a lifelong partner in helping our customers
reach their financial goals. - -To succeed in this position, you
must be able to satisfactorily perform common occurrences of each
of the following under direct supervision from your manager:Process
a large volume of inbound and outbound consumer loan-related phone
calls from -members and fellow -team members -on a daily
basis.Actively listen and respond to -member and -team member
-needs while having a courteous and helpful attitude.Provide
support to call center, branch and -fellow -department team members
-with the completion of loan applications; the collection,
verification and processing of information contained in loan
applications; and the disbursement of loan proceeds to
customers.Educate and cross-sell -members on consumer loan
protection products that can help safeguard them from the impact of
unforeseen life events.Obtain and verify the required Department of
Motor Vehicles (DMV) documentation to properly record the company's
lien on loan collateral.Collaborate with -department and branch
team members -to provide effective and efficient service to our
membership.Position Qualifications and Skills:High School Diploma/
GED required.Six months of work experience in a customer service
capacity required; one year of work experience in a consumer or
mortgage lending capacity preferred.Excellent verbal and written
communication skills required.Proficiency with Microsoft Word,
Excel and Outlook preferred.Bilingual in English and Spanish
preferred.A list of some of the benefits we offer:We emphasize a
work/life balancePremium pay for bilingual skills
(English/Spanish)Medical, dental and vision benefits that cover the
employee, spouse and dependentsRetiree medical benefitsA defined
benefit Pension Plan with employer contributions of $3.50/hourLife
Insurance/AD&D10 - Paid Holidays per year17 days of Paid Time
Off (PTO) to startA 401(k) planEmployee loan discountsCasual dress
codeSalary Range: - $18.33 - $24.94/Hour -OE Federal Credit Union
offers competitive compensation. - The offered salary considers
experience, education, training, internal peer equity, job location
and other business considerations when extending an offer. - The
salary outlined is based on working in Livermore. -Are you ready to
join our team? -If you think this job is the right fit for you,
fill out our -online application. Our application is pretty simple
- you upload your resume and answer a few job-related questions.
Once you have completed the application, your information will be
sent to our Human Resources team instantly.
Keywords: OE Federal Credit Union, Livermore , Consumer Loan Processor, Other , Livermore, California
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