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Senior Project Coordinator - Solar Experience Req'd

Company: Zenernet
Location: Livermore
Posted on: May 10, 2022

Job Description:

Zenenet is growing and adding a Senior Project Coordinator to our team.

  • The selected candidate will have solar industry experience and is experienced in pro-active residential homeowner customer relations.
  • This is a 100% work from home virtual role for now and will be a hybrid role in the future.
  • $45,000 - $55,000 annual salary, plus quarterly bonuses and benefits (Medical/Dental/Vision/Retirement after 90 days)

    The Senior Project Coordinator is a key member of the business operations team managing and supporting the customer relationship from sales close to installation. The role combines aspects of:
    • Administration
    • Project Coordination
    • Customer Service

      A successful candidate is 100% focused on exceptional customer outcomes, is detail and process-oriented, proactive and is a problem solver.

      This is a remote/work from home opportunity responsible for supporting customers nationwide.

      • - Initiate and maintain proactive communication with customers from sales close to installation
      • - Responsible for communication and documentation regarding status of projects.
      • - Facilitates follow up calls and meetings in accordance with our standard Zenernet guidelines.
      • - Performs documentation of client profile information in SalesForce, and Buildertrend
      • - Documents correspondence with clients and related activities
      • - Assists with documenting new feature and functions relating to system enhancements or modifications.
      • - Assists with overseeing and management of tasks related to project process including interconnection application submission, tracking, updates and rebates
      • - Assists with management of homeowner portal and follow up with clients relating to project updates
      • - Assists with basic troubleshooting, documentation and testing of customer portal, reports and views.
      • - Assists with customer account setup and verification


        • - Education: High School diploma with 1 - 4 years or equivalent experience.
        • - Technology: Google Products, Window operation systems, Salesforce CRM, office equipment

          Preferred Skills:
          • - Work independently as well as in a collaborative environment.
          • - Customer service oriented
          • - Communication skills - written, verbal and presentation
          • - Planning, calendaring and organizing
          • - Prioritizing - Problem assessment and solving
          • - Information gathering and monitoring
          • - Attention to detail and accuracy
          • - Flexibility and adaptability
          • - Computer skills and knowledge of relevant software
          • - Knowledge of operation of standard office equipment
          • - Knowledge of clerical and administrative systems such as Google and SalesForce

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Keywords: Zenernet, Livermore , Senior Project Coordinator - Solar Experience Req'd, Other , Livermore, California

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