Senior Systems Engineer (CCIE)

Company: AMS.NET
Location: Livermore
Posted on: January 6, 2022

Job Description:

Senior System Engineer (CCIE) - Livermore, Fresno or Whittier
AMS.NET is seeking a Senior Systems Engineer to join its Field Engineering Department. This position can be based out of the Livermore, Fresno or Whittier, California offices. The Senior Support Engineer plans, implements, and provides ongoing support of network systems of high complexity in LAN/WAN, Security and Wireless customer environments to fulfill business needs for performance and cost benefits. Candidates must have an active Cisco CCIE certification. This role reports directly to the Vice President of Engineering.

Duties/Responsibilities
Serve as a "hands on" post-sales implementation engineer implementing and supporting networking projects
Physically install equipment including servers, controllers, routers, switches, access points
Complete post validation documentation
Perform routine upgrades on customer equipment
Maintain and develop relationships with clients during project engagements
Maintain technical certifications as required
Demonstrated experience in troubleshooting Cisco Networking LAN/WAN and wireless systems and control software
In-depth knowledge of test, measurement, and analysis techniques
Plan and coordinate system utilization and capacity, involving configuration and UAT testing
Identify opportunities and best practices for improving efficiencies with emerging technologies, including Cisco routers/switches and wireless systems
Resolve escalated hardware and software issues related to LAN/WAN and Wireless
Develop and maintain documentation and resources pertaining to LAN/WAN and wireless network including but not limited to testing requirements, system admin training, implementation best practices, upgrade path best practices, customer facing deliverables, etc.
Provide mentorship for Technician level resources
Work with Day 2 Support to ensure correct troubleshooting processes are in place
Work with Managed Services Support to ensure reporting and monitoring is within best practice guidelines per manufacture
Monitor gross labor profit reporting for assigned projects in Salesforce PSA

Skills/Qualifications
Hands on experience with Cisco Nexus switching, Cisco Catalyst switching, ASR and ISR routing platforms is required
Network Engineering and Troubleshooting experience relative to complex data infrastructure technologies and best practices in both end-user and data center environments
Packet Capture and analysis experience using standard available tools such as Network Analysis Modules (NAM)
IOS Version management and IOS upgrades
Solid working knowledge wireless networking and Cisco wireless implementation and management
Expert understanding of Quality of Service (QoS) provisioning, monitoring, and management
In-depth knowledge of layer 3 technologies, such as MPLS, VRF, HSRP, EIGRP, OSPF and BGP
Understanding of Network infrastructure and best practices
Experience with Cisco Switching and Routing configuration and operational support
Intermediate to advance Skills with Microsoft office and Visio
Strong verbal and written communication skills
Excellent interpersonal Skills
Works well in a team environment
Positive and Professional Attitude
Ability to demonstrate and apply critical thinking in architecting advanced solutions and problem solving

Education and Experience
Experience gathering customer requirements, white boarding/presenting solutions, developing a Bill of Materials (BOM) and preparing project Statements of Work (SOWs)
Project Implementation Background required

Certifications
Currently -Active Cisco CCIE certification required

Special Physical Demands
Ability to lift 50 lbs.
Ability to climb a ladder
Ability to work in tight or confining workspaces
Ability to work in dusty and/or hot environmental conditions

---Job Requirements
Pre-employment background check required
Valid California driver's license
Good driving record
A well-maintained automobile in good operating condition
Auto insurance
Moderate travel required

We are always seeking talented professionals that support our customer-centric philosophy and drive to bring the most innovative business enhancing technology to our customers. We are an equal opportunity employer and offer a competitive salary and complete benefits package. To hear more, please send an updated resume and salary expectations or apply online.

Thank you,

Hope Tocci
Human Resources Recruiter
htocci@ams.net

Keywords: AMS.NET, Livermore , Senior Systems Engineer (CCIE), Other , Livermore, California