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Dispatcher I

Company: Transdevna
Location: Livermore
Posted on: June 7, 2021

Job Description:

Overview

Dispatchers needed inLivermore, CA

Transdev is actively seeking a transportation dispatcher for our Livermore Location.This position is located at 875 Atlantis Ct Livermore, CA 94551. We are looking for qualified Dispatchers who can provide excellent customer service to both our passengers and our drivers.

Join Transdev and become a part of the largest private-sector operator of transportation in North America. One that cares about its employees, passengers and the communities they serve.

Why Work with Us?

  • Competitive Wages beginning at$17.61

  • Comprehensive benefits

  • Career advancement opportunities owing to Transdevs presence in over 200+ communities across North America

Responsibilities

  • Assist with all phone call information and the dispatching of trips

  • Organize and route trips based on schedule and location to ensure optimal performance

  • Provide assistance to drivers for directions to destinations

  • Assist drivers and transportation providers with problems or issues relating to scheduling

  • Establish and maintain effective communication with transportation providers

  • Report and record all incidents to the applicable manager

  • Document and report provider no shows or on-time performance issues

  • Inform transportation providers of thier next-days trips and any new trips that occur

  • Monitor radio, telephone and on-road provision of service for quality

  • Record time of departure, destination and expected time of return

  • Provide feedback on drivers' performance

  • Other duties as required

Qualifications

  • 2+ years in transportation routing, dispatching and scheduling expertise preferred

  • 1 year experience working with a transit scheduling system preferred

  • Knowledge of GPS and GIS systems preferred

  • Excellent communucation and interpersonal skills

  • Good organizational skills with attention to timeliness and details

  • Demonstration of effective use of scheduling software, two way radio communication and data analysis skills

  • Ability to work flexible hours

  • Ability to maintain high level of confidentiality

  • Regular attendance is required

Physical Requirements:

  • Majority of work is accomplished indoors and in air conditioned or well ventilated facilities

  • Majority of work is accomplished in an office or in a cubicle space equipped with a telephone and computer.

  • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.

If you have any questions, please contact us at(925) 680-2071

About Transdev:

Based near Chicago, Transdev is the largest private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services. Transdev is committed to being the trusted partner of cities and transit authorities through quality execution and innovations in mobility. Its parent company, Transdev Group, is a leading global operator and integrator of mobility operating in 17 countries and provides passengers every day the freedom to connect to what they care about in their cities.www.transdevna.com

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

EEO is the Law Poster: http://www1.eeoc.gov/employers/poster.cfm

Drug free workplace

If based in the United States, applicants must be eligible to work in US without restrictions for any employer at any time; be able to pass a drug screen and background check.

Job Locations US-CA-Livermore

Posted Date 2 weeks ago (5/18/2021 3:29 PM)

Requisition ID 2021-14655

Position Category Customer Service/Call Center/Dispatch/Reservationist/Scheduler

Internal Reference 680

Company/Division Transdev Services

Keywords: Transdevna, Livermore , Dispatcher I, Other , Livermore, California

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