Inside Sales Representative
Company: Airgas Inc.
Posted on: June 7, 2021
The Airgas USA LLC is currently hiring an Inside-Counter
Sales Representative for Livermore, CA!
Sells industrial, medical and specialty gases, welding
equipment, power and hand tools, paint and other supplies to
customers. Advises customer on tools, hardware, and materials
needed, and procedure to follow to complete tasks customer wishes
to perform. Informs customer about quality of tools, hardware and
equipment, and demonstrates use. Arranges for delivery of cylinders
and hard goods by performing the following.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Responsible for adherence to company policies including safety
and the use of personal protective equipment.
- Provides excellent customer service to both internal and
- Ensures all required paperwork is accurately completed,
including coding, costing, and pricing.
- Advises customer on tools, hardware, and materials needed, and
procedure to follow to complete tasks customer wishes to perform.
Informs customer about quality of tools, hardware and equipment,
and demonstrates use.
- Order entry, process cash and charge orders; assist with
reconciliation of cash and bank deposits.
- Communicates by phone, e-mail and in person with customers,
sales staff, store managers and others, inquiring about and
providing information on cost, ordering and delivery times,
- Develop outgoing call strategy and make outgoing calls to
support sales growth for the branch
- Obtains or transfers merchandise requested by customers to and
from other locations.
- Answers customer questions concerning location, price and use
- Totals price and tax on merchandise purchased by customers
using computer, calculator and/or paper and pencil to prepare
invoice. Accepts payment and makes change for customer purchases.
Wraps or bags merchandise for customers and assists in loading and
- Arranges with customer and location for delivery of cylinder
and hard goods.
- Maintains neat, clean and professional personal
- Coordinates with purchasing department any product shortages or
- Maintains a positive work atmosphere by acting and
communicating in a manner so that you get along with customers,
vendors, co-workers and management.
- Ensures all administrative and accounting related procedures
are strictly observed.
- Stocks shelves, warehouse, counters and tables with
merchandise, and maintains showroom displays.
- All employees are expected to perform any reasonable work
request that falls within the qualifications but not specifically
To perform this position successfully, an individual must be
able to perform each job duty satisfactorily. The requirements
listed below are representative of the knowledge, skills, and/or
abilities required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential duties.
- High school degree or the equivalent preferred, with one to
three years related experience and/or training or equivalent
combination of education and experience.
- Required Length and Type of Experience:
- Minimum of one to three years of experience in an industrial
retail, inside sales, cutomer service and/or inventory control
- Detailed understanding of SAP and PROS functionalities
- Knowledge, Skills and Abilities (KSAs):
- Ability to handle cash transactions accurately.
- Ability to clearly communicate by via phone, email or in person
with customers, sales staff, Branch Manager and all the other
branch personnel. Must be able to work with a wide variety of
people with different personalities and backgrounds.
- Basic computer skills (i.e. Window Applications).
- Ability to work independently and under some pressure to meet
- May be required to operate a forklift in the warehouse.
- Ability to read and comprehend safety data sheets.
- Must be able to work occasional overtime, when necessary.
- Must be able to operate in a drug-free workplace.
Airgas will consider for employment qualified Applicants with
Criminal Histories in a manner consistent with the requirements of
EOE AA M/F/Vet/Disability
Keywords: Airgas Inc., Livermore , Inside Sales Representative, Other , Livermore, California
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