The VA Palo Alto Health Care System (VAPAHCS) is recruiting for
a Social Worker to service as the Domiciliary/HUD-VASH Case
Manager. The incumbent provides social work services to the veteran
population enrolled at the VAPAHCS, to include provision of high
quality case management, advocacy and coordination of linkages to
other appropriate VA or community service providers and/or agencies
as needed by the client.
Learn more about this agency
Program Administration and Organization
- Assists with data collection, record keeping and monitoring
patient or program clinical indicators, thresholds and performance
- Assists with the establishment, implementation and maintenance
or referral and screening procedures for potential HUD-VASH veteran
participants that meet national policy as well as the needs of
medical center mental health services as residential programs.
- Conducts and participates in outreach activities including
field interviews, assessments and referrals for homeless veterans
contacted in the community, shelters, and "on the streets," as well
as those who are referred by VA residential programs, medical
center or outpatient clinics.
- Evaluates the veteran's situation, abilities, capabilities ad
arrives at a reasoned conclusion including an assessment off
vulnerability and prioritization for admission to the HUD/VASH
- Assesses at-risk factors and develops a preliminary plan,
involving the veteran and family or significant others, to assit
Veterans in obtaining housing.
Referral, Rehabilitation and Program Admission
- Provides referral to VA medical and mental health inpatient and
outpatient treatment and to other VA services including VA
benefits, as well as community-based social services and other
non-VA entitlement programs.
- Provides referrals or consults, or in some cases direct
admission of the veterans prior to HUD/VASH participation, for
other VA programs including community-based residential treatment
such as Grant and Per Diem (GPD) Programs, Health Care for Homeless
Veterans (HCHV) contract residential treatment, Domiciliary or
Psychiatric Residential Rehabilitation and Treatment Programs
(PRRTP), or Compensated Work Therapy (CWT) and Compensated Work
Therapy Transitional Residence (CWT/TR) Programs
Comprehensive Case Management
- Develops psychosocial treatment plans, actively involving the
veteran and their family or significant others, with
interdisciplinary team members based on the psychosocial
assessments, including goals for clinical treatment.
- Makes initial and continuing decisions coordinating the
veteran's care through linking and referral to VA medical
facilities or Regional Offices and other VA and non-VA
- Provides case management services while utilizing professional
skill, objectivity, insight, training, and experience to interpret
data and to identify viable treatment options and recognizing
potential high-risk factors, acuity, and needs for services.
- Assists veterans in maintaining appointments at VA medical
centers and other community agencies for medical, psychiatric,
substance abuse, vocational and other services consistent with
veteran's goals associated with healthful independent living.
- Refers veterans to appropriate VA and other
government/community services-including local shelters, food banks,
employment services, veteran's benefits, and social security
- Assists veterans who encounter problems obtaining services from
the VA and other service delivery agencies through advocacy,
linking, and/or by assisting with their problem solving/social
- Participates in the assignment of veterans to treatment teams
and programs and consults with other specialists in planning
treatment for veterans with co-morbidities.
- Under the direction of the clinical supervisor, the incumbent
provides direct case management services for veterans and family
members or significant others in support of the veteran's
- Gives advice, guidance, emotional support and crises management
services needed to maintain the veteran safely in their
- Assists and encourages veteran and significant others in facing
problems, thinking them through, evaluating the situation,
considering alternative courses of action and arriving at plans for
using resources to resolve problems.
- Maintains treatment plans based on assessment for each veteran
which are reviewed quarterly with updates as needed. The incumbent
makes routine visits to each veteran in residence to assess his/her
environment and provide on-going case management services.
- Demonstrates acceptance, interest, and encouragement and
includes the veteran in their course of treatment and utilizes
methods and techniques to maintain a therapeutic relationship that
recognizes the value of the veterans input in their care.
- Receives and completes consults requesting services from
interdisciplinary team members and from other mental health
professionals on complex, difficult cases.
Other duties as assigned.
0185 Social Work
Conditions of Employment
- You must be a U.S. Citizen to apply for this job
- Designated and/or random drug testing may be required
- Selective Service Registration is required for males born after
- You may be required to serve a probationary period
- Pre-employment physical required
- Selected applicants will be required to complete an online
Physical Demands of the work are generally minor. The work is
primarily sedentary, although the stress involved in dealing
continually with persons in emotional distress and who may be
uncooperative and occasionally violent makes this work notably more
demanding than most sedentary jobs." For additional information on
Physical Standards please see VA Directive and Handbook 5019.
- Citizenship. Be a citizen of the United States.
- Education. Have a master's degree in social work from a school
of social work fully accredited by the Council on Social Work
Education (CSWE). Graduates of schools of social work that are in
candidacy status do not meet this requirement until the school of
social work is fully accredited. A doctoral degree in social work
may not be substituted for the master's degree in social work.
- Licensure. Persons hired or reassigned to social worker
positions in the GS-185 series in VHA must be licensed or certified
by a state to independently practice social work at the master's
- English Language Proficiency. Social workers must be proficient
in spoken and written English.
Grade Requirements. This section is only to outline the grade
determinations used for initial grade placement upon selection and
will not be used for minimum qualifications. These grade
determinations can be reviewed in VA Handbook 5005, Chapter II,
Appendix G39, Social Worker Qualification Standards.
Social Worker, GS-9
(1) Experience, Education, and Licensure. None beyond the basic
(2) Demonstrated Knowledge, Skills, and Abilities. In addition
to the experience above, the candidate must demonstrate all of the
(a) Ability to work with Veterans and family members from
various socioeconomic, cultural, ethnic, educational, and other
diversified backgrounds utilizing counseling skills.
(b) Ability to assess the psychosocial functioning and needs of
Veterans and their family members, and to formulate and implement a
treatment plan, identifying the Veterans problems, strengths,
weaknesses, coping skills, and assistance needed.
(c) Ability to implement treatment modalities in working with
individuals, families, and groups to achieve treatment goals. This
requires judgment and skill in utilizing supportive, problem
solving, or crisis intervention techniques.
(d) Ability to establish and maintain effective working
relationships and communicate with clients, staff, and
representatives of community agencies.
(e) Fundamental knowledge of medical and mental health
diagnoses, disabilities, and treatment procedures. This includes
acute, chronic, and traumatic illnesses/injuries; common
medications and their effects/side effects; and medical
Social Worker, GS-11
(1) Experience and Licensure. Appointment to the GS-11 grade
level requires completion of a minimum of one year of post-MSW
experience equivalent to the GS-9 grade level in the field of
health care or other social work-related settings, (VA or non-VA
experience) and licensure or certification in a state at the
independent practice level.
NOTE: For appointment licensure or certification at this level
please refer to paragraph 3c.
(2) Education. In addition to meeting basic requirements, a
doctoral degree in social work from a school of social work may be
substituted for the required one year of professional social work
experience in a clinical setting.
(3) Demonstrated Knowledge, Skills, and Abilities. In addition
to the experience above, candidates must demonstrate all of the
(a) Knowledge of community resources, how to make appropriate
referrals to community and other governmental agencies for
services, and ability to coordinate services.
(b) Skill in independently conducting psychosocial assessments
and treatment interventions to a wide variety of individuals from
various socio-economic, cultural, ethnic, educational and other
(c) Knowledge of medical and mental health diagnoses,
disabilities and treatment procedures (i.e. acute, chronic and
traumatic illnesses/injuries, common medications and their
effects/side effects, and medical terminology) to formulate a
(d) Skill in independently implementing different treatment
modalities in working with individuals, families, and groups who
are experiencing a variety of psychiatric, medical, and social
problems to achieve treatment goals.
(e) Ability to provide consultation services to new social
workers, social work graduate students, and other staff about the
psychosocial needs of patients and the impact of psychosocial
problems on health care and compliance with treatment.
Tour of Duty: Monday - Friday 8:00 am - 4:30pm
References: VA Handbook 5005, Chapter II, Appendix G39. This
standard is available in the Human Resources Liaison Office for
IMPORTANT: A transcript must be submitted with your application
if you are basing all or part of your qualifications on
Note: Only education or degrees recognized by the U.S.
Department of Education from accredited colleges, universities,
schools, or institutions may be used to qualify for Federal
employment. You can verify your education here: http://ope.ed.gov/accreditation/.
If you are using foreign education to meet qualification
requirements, you must send a Certificate of Foreign Equivalency
with your transcript in order to receive credit for that education.
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