Country: United States (US)
Location: Livermore, California (US-CA)
At Konecranes, we believe that great customer experience is
built on the people behind the Konecranes name - people committed
to providing our customers with lifting equipment and services that
lift their businesses. Everything we do, we do with passion and
We believe diversity drives business success and is the
foundation for our growth. We welcome different backgrounds and
skills that enrich our community and we promote a place where we
can ALL be ourselves. This is what makes Konecranes a unique place
Position Title: Service Sales Representative
Reports To: Branch Manager/District Sales Manager
At Konecranes, we invest in our people by offering a competitive
base salary plus an uncapped commission structure and a company
vehicle. We also offer excellent benefits, including: medical,
dental, and vision insurance; a 401(k) plan with a generous company
match and tenure-based contributions, tuition reimbursement; life
and disability insurance; vacation and other leave programs; and
opportunities for both formal and on the job training. If you are
looking to lift your career in sales, think Konecranes! We are the
world leading group of Lifting Businesses and are looking for
ambitious and motivated individuals to join our sales team.
- Engage in various sales activities to sell safety and
productive retrofits, components, modernization and new equipment
to existing customers and develop new accounts to meet minimum
established sales quotas.
- Prepare or assist in preparing price estimates for service work
using established tools, guidelines and input from the service
- Maintain personal contact with all existing accounts in your
area. Prepare related monthly reports.
- When required, maintain monthly contact with assigned accounts
to develop relationships. Document activity with key accounts.
Prepare account plans with appropriate actions and forward to
District Manager. Schedule and conduct business reviews for
customers on an annual basis or as needed.
- Prepare and maintain a log in CRM software of all activities,
business opportunities and offers submitted to customers and
provide report to manager weekly.
- Monitor workload of service department and ensure all open time
slots are filled with sold work.
- Qualify all any projects or credit worthiness as needed. Check
D&B ratings and obtain credit application, if appropriate.
Obtain tax-exempt certificate, if required.
- Monitor the credit control list and assist in collection
efforts of problem accounts, as needed. Consult district staff
prior to delivery of services or materials to accounts outstanding
for over 60 days.
- Monitor the contract renewal process to ensure customer needs
are met in a timely manner and opportunities are not lost. Contact
accounts that are not renewing their agreements. Document all sales
activity in the CRM System. Establish and maintain on-going
communications with the service department to address issues
related to the customer base.
- Maintain customer and contact information in the CRM software,
- Follow all established safety rules and procedures, including
those established by the customer.
- Other duties as assigned by supervisor.
Education: Bachelor's degree or Associate's degree preferred
however, prior equivalent experience and training will be
considered in lieu of formal degree.
Experience: Two (2) years' experience in service related sales
preferred however equivalent education, experience and training
will be considered. Must have demonstrated leadership experience, a
basic understanding of mechanical and electrical principles, good
written and verbal communication skills and good PC skills. Prior
experience with cranes is a plus.
Other Requirement: Must have and maintain a good driving record.
Must be willing and able to work off the ground, on occasion.
Ability to relocate to other regions of the country may be required
or advancement opportunities.
Konecranes, Inc. and its affiliates will not accept resumes from
external recruiters or agencies without a Service Agreement and
Agency Portal submission. Any resumes sent without a Service
Agreement and Agency Portal submission with Konecranes, Inc. are
void of any fees and free for internal use. Applicable Konecranes
data protection obligations are the responsibility of the
Konecranes is a world-leading group of Lifting Businesses,
serving a broad range of customers. We are truly a global company
with 18,000 employees at 600 locations in 50 countries. For over 80
years, we have been dedicated to improving the efficiency and
performance of businesses in all types of industries. We believe
that sustainable growth is a result of a strong responsible
performance. Equal Opportunity Employer Minorities/Women/Protected
Veterans/Disabled/Other Protected Category.