LivermoreRecruiter Since 2001
the smart solution for Livermore jobs

Parts Sales Specialist

Company: TMHNC (Toyota Material Handling Northern Californi
Location: Livermore
Posted on: April 9, 2021

Job Description:

MEET TMHNC:Toyota Material Handling Northern California (TMHNC) is a second generation family owned business that provides Dock-to-Dock Material Handling Solutions. Once you join the team, you'll feel like part of the family too! Meet our founder and executive team and read more about our history.We have employees who work throughout our Northern California territory and/or out of one of our four dealership locations. You can visit any of these locations to view our new, used and rental inventory, purchase parts, meet our Toyota trained and certified technicians and many other amazing associates that are dedicated to taking care of our customers. Learn more about our products, solutions and service here.Our company mission is "To be a sustainable, adaptable and innovative equipment and service provider by always creating the best possible experience for our customers, suppliers and associates." To achieve this, we measure ourselves against how we live our values everyday: Communication, Transparency, Accountability, Training & Development and Follow-Through. You can also visit our instagram feed to see what #tmhnclife is all about.BENEFITS: Paid Holidays, Sick time and Vacation time 401K w/employer contribution Blue Shield or Kaiser PPO or HMO HSA with employer contributions, and Flexible Spending Accounts Dental w/Guardian PPO/DMO Vision w/EyeMed Equitable Long Term Disability, Travel Assistance & Employee Assistance ProgramJOB OVERVIEW:The Parts Sales Specialist is responsible for fulfilling parts orders, managing parts inventory and providing excellent customer service and technical expertise to all walk in and telephone customers. This position requires an acute attention to detail, an obsession with resolving issues the same day, as well as the ability to establish positive relations with vendors, customers, Sales/Service/Product Representatives and other related TMH Departments. Excellent customer service is the driving force for this position, providing the same level of service to all internal and external customers.JOB DUTIES/RESPONSIBILITIES AS A PARTS SALES SPECIALIST: Provide superior customer service to all internal, walk-in and telephone customers. Provide quick response in answering all phone and email inquiries. Use all resources necessary to ensure the customer needs are met as quickly as possible. Process parts orders for customers as well as Road and Shop Technicians. Provide parts information to Service Advisors to ensure accurate and timely quotes (within 24 hrs) as requested, providing status until closed. Expedite and advise customers and TMH colleagues on the status of all backordered items. Process returns from customers and vendors (RTV's) Return parts to stock and bin location as needed. Works with and communicates regularly with fellow Branch team members to help each other provide an outstanding experience for the customer. Communicate with your Manager regularly regarding issues, suggestions and any assistance or training you may need. PARTS SALES SPECIALIST QUALIFICATIONS & SKILLS:Required High School diploma 3-5 years of experience in customer service, parts, inventory or other customer facing role Professional manner in person and on the phone with customers Strong communication and collaboration skills; willingness to communicate transparently even when it's hard Detail oriented with strong organization, time management and proven math skills Ability to multi-task and shift priorities in a changing environment Ability to work under pressure and use good business judgment Ability to work independently and with others to problem solve and drive continuous improvement Personally accountable and committed to follow-through to ensure customer satisfaction Willing to train others and committed to ongoing personal development Ability to use a variety of information technologies is essential, including e-mail, word processing and spreadsheet (MS Word, Excel, Outlook)Desired 2+ years of experience working in a material handling / industrial environment with parts sales Undergraduate degree in Business AdministrationPHYSICAL REQUIREMENTS:Sitting/Standing/Walking Approximately 25% is spent seated at a desk, working on the telephone or at a computer terminal Approximately 75% is spent bending, squatting, standing or moving about the work area.Speaking/Hearing Ability to speak read and write English fluently Clear diction, correct grammar and acute hearing are necessary for effective communication with clients, vendors, management and other employees.Vision Corrected vision close to 20/20 is necessary to effectively use computer screens, read reports and responding to correspondence and emails.PM21 PI132991692

Keywords: TMHNC (Toyota Material Handling Northern Californi, Livermore , Parts Sales Specialist, Other , Livermore, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Childcare
Description: Primary Purpose br Provides care to children ages infant - 17 in a safe and nurturing environment that encourages their social, emotional, physical and intellectual development. Implement developmentally (more...)
Company: Bright Horizons
Location: Santa Cruz
Posted on: 04/14/2021

Become a storage host - part-time gig
Description: Neighbor Parking Storage HostRent out your parking space or your garage and earn 4,000 / year We are looking for side hustlers and passive income lovers to join Neighbor as independent hostsNeighbor
Company: Neighbor
Location: West Sacramento
Posted on: 04/14/2021

Package Sorter - Amazon Hiring Now!
Description: br br Seasonal Warehouse Team Member br Location: Roseville br Job opportunities vary by location. We update postings daily with open positions. br Hourly pay rate: 15.00 br br Immediate (more...)
Company: Amazon
Location: West Sacramento
Posted on: 04/14/2021


Residential Staff Appraiser
Description: Job DescriptionImportant Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application for (more...)
Company: Wells Fargo
Location: San Rafael
Posted on: 04/14/2021

Amazon Order Filler - Immediate Hire (Sacramento)
Description: br br Shifts br Overnight, Sunrise, Day, Evening, Weekend. br Full time, Part Time, and Flexible time options based on the building you have choosen. br br br Location br Sacramento, (more...)
Company: Amazon
Location: Woodland
Posted on: 04/14/2021

Amazon Picker/Packer - Hiring Now (Part Time)
Description: br br Shifts: Overnight, Sunrise, Day, Evening, Weekend br br Location br Richmond, CA br Job opportunities vary by location. We update postings daily with open positions. br br Salary (more...)
Company: Amazon
Location: San Rafael
Posted on: 04/14/2021

Work from Home - List your Garage or Parking Space - $300/mo
Description: Neighbor Parking Storage HostRent out your parking space or your garage and earn 4,000 / year We are looking for side hustlers and passive income lovers to join Neighbor as independent hostsNeighbor
Company: Neighbor
Location: Woodland
Posted on: 04/14/2021

Now Hiring Nanny Needed For 1 Child
Description: We need a nanny for our
Company: Care.com
Location: Woodland
Posted on: 04/14/2021

Administrative Support Team Associate
Description: About: Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value and celebration. Macy's is also known for giving back to (more...)
Company: Macy's
Location: San Rafael
Posted on: 04/14/2021

High Demand For Quality Handymen - Get New Clients In Your Area
Description: Over 25 million homeowners have trusted HomeAdvisor 1800Contractor to help them find quality professionals with the expertise to turn their home improvement
Company: HomeAdvisor
Location: Woodland
Posted on: 04/14/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Livermore RSS job feeds