Lease Return Coordinator

Company: TMHNC (Toyota Material Handling Northern Californi
Location: Livermore
Posted on: April 1, 2021

Job Description:

MEET TMHNC:Toyota Material Handling Northern California (TMHNC) is a second generation family owned business that provides Dock-to-Dock Material Handling Solutions. Once you join the team, you'll feel like part of the family too! Meet our founder and executive team and read more about our history . We have employees who work throughout our Northern California territory and/or out of one of our four dealership locations. You can visit any of these locations to view our new, used and rental inventory, purchase parts, meet our Toyota trained and certified technicians and many other amazing associates that are dedicated to taking care of our customers. Learn more about our products, solutions and service here. Our company mission is "To be a sustainable, adaptable and innovative equipment and service provider by always creating the best possible experience for our customers, suppliers and associates." To achieve this, we measure ourselves against how we live our values everyday: Communication, Transparency, Accountability, Training & Development and Follow-Through. You can also visit our instagram feed to see what #tmhnclife is all about. JOB OVERVIEWThe Lease Return Coordinator manages all aspects of the end of lease process for our Forklift and Industrial Equipment. This includes planning, scheduling and completing on-site Inspections across our Northern California territory, then facilitating the completion of the process ensuring quotes, repairs and purchase decisions are made within a reasonable, typically two-week timeframe. This role will also spend a good amount of time researching lease status, updating equipment details in our inventory management system and files, ensuring the accuracy of inventory posted on our website, and providing additional administrative support to the larger used equipment team. To be effective in this role, the associate must be able to drive for long distances, staying overnight when needed, effectively plan and manage their priorities, time and schedule with minimal oversight, and have strong communication and relationship building skills. KEY RESPONSIBILITIESAdministration

• Track leased inventory across all leasing stages
• Update vehicle lease status within computer, using mostly Microsoft Excel and NDS
• Review and validate web inventory and recommend updates
• Manage and reconcile inventory reports and contracts
• Manage annual audit process specific to all leased equipmentProject Management
  • Plan, schedule and conduct end of lease inspections at customer and company sites
  • Provide inspection report to used department for repair quotes
  • Facilitate completion of quote and submission to customer for approval
  • Facilitate transportation of truck and completion of repairs
  • Assist with Lease Return Purchase Decisions
  • Ensure all systems are updated with correct status of each asset through the lease return stagesRequired:
    • High school diploma
    • 2 years of quality assurance experience, preferably in an industrial environment
    • 2 years of customer service experience
    • Proven expertise in creating and managing a schedule with minimal direction
    • Previous experience collaborating across multiple departments to complete shared tasks
    • Ability to work under time pressures, handle changing priorities, take general direction and be self-directed with good business judgment
    • Intermediate level knowledge of MS Word, Excel, and Outlook
    • Must possess a valid driver license with a clear record and ability to drive personal vehicle for business
    • Travel by car is required approximately 75% of the time Desired:
      • Equipment maintenance or inspection experiencePM21 PI132746971

Keywords: TMHNC (Toyota Material Handling Northern Californi, Livermore , Lease Return Coordinator, Other , Livermore, California