Administrative Customer Service Representative
Company: Clark Pest Control of Stockton, Inc.
Location: Livermore
Posted on: January 12, 2021
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Job Description:
About Clark Pest Control:Since 1950, Clark Pest Control has made
the lives of people throughout California - and now northwestern
Nevada - pest-free, worry-free and just plain better.We maintain
excellence in everything we do, from our first point of contact
with our customers.We'd love to welcome you to our team. We reward
our employees with superior benefits and compensation, and provide
extensive ongoing training to provide you with the skills to
succeed. We believe it's important to invest in your career!Our
careers offer the perfect combination of autonomy, accountability
and comradery.The successful Administrative Customer Service
Representative will be responsible for . . .* Answering telephones
and directing persons and/or telephone calls to the appropriate
department or person.* Providing information about products and
services over the phone.* Resolving customer complaints.* Receiving
and delivering messages verbally and/or in writing.* Scheduling
inspections and/or pest control jobs.* Entering work orders.*
Collecting past-due receivables.* Compiling data, scanning, and
filing.* Typing termite reports and Notice of Work Completion
and/or Exclusion.* Generating diagrams on Microsoft Vizio.*
Uploading termite transaction to the State of California; pouch
original to Safety/Risk Department.* Operating computers,
electronic calculators, fax machines, copiers and any other
equipment used to affect the efficient, timely operation of the
branch.If you are a motivated, customer-centric person who takes
great pride in providing excellent service and would like to join
us on our crusade against pests and unhealthy lawns everywhere,
we'd like to talk to you!SOME OF OUR BENEFITS:* Medical, Dental &
Vision Insurance* Life and AD&D Insurance, Voluntary Term Life
and AD&D Insurance* Employee Assistance Plan* 401(k) PlanWhy
Clark?* We maintain EXCELLENCE in everything we do* Clark is
financially stable and growing as a subsidiary of Rollins, Inc.,
(NYSE: ROL), headquartered in Atlanta, GA* The Pest Management is a
growing - and is an essential and recession resistant line of
businessDO YOU WANT TO GROW WITH US?Education and Specifications*
High School diploma or general education degree (GED) is
preferred.Physical Demands* The employee may occasionally lift
and/or move up to 25 pounds.* The employee is occasionally required
to stand, walk and stoop, kneel, or crouch.* The physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job.* Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.Work
Environment* Work is generally performed within an office setting
with climate controlled temperature, adequate lighting and minimal
health/safety hazard potential.* The noise level in the work
environment is usually quiet to moderate as a result of ringing
phones, fax machines, and other standard office equipment. * Toxic
chemicals are stored on-site but physical contact by administrative
staff personnel is not required and the danger of exposure is
minimal. * The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job.* Reasonable accommodations may be
made to enable individuals with disabilities to perform the
essential functions.EducationPreferred* High School/GED or
betterSkillsPreferred* Organizing* Multitasking* Microsoft Outlook*
Microsoft Excel* Microsoft Office* Listening* Dependable*
Dependability* Customer Service* Communication* Active
ListeningBehaviorsPreferred* Loyal: Shows firm and constant support
to a cause* Dedicated: Devoted to a task or purpose with loyalty or
integrity* Detail Oriented: Capable of carrying out a given task
with all details necessary to get the task done
wellMotivationsPreferred* Self-Starter: Inspired to perform without
outside help* Goal Completion: Inspired to perform well by the
completion of tasks* Job Security: Inspired to perform well by the
knowledge that your job is safe* Entrepreneurial Spirit: Inspired
to perform well by an ability to drive new ventures within the
businessEqual Opportunity Employer/Protected Veterans/Individuals
with DisabilitiesThe contractor will not discharge or in any other
manner discriminate against employees or applicants because they
have inquired about, discussed, or disclosed their own pay or the
pay of another employee or applicant. However, employees who have
access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor's legal duty to
furnish information. 41 CFR 60-1.35(c)
Keywords: Clark Pest Control of Stockton, Inc., Livermore , Administrative Customer Service Representative, Other , Livermore, California
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