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Customer Service Admin

Company: Manpower
Location: Livermore
Posted on: January 12, 2021

Job Description:

Customer Service Representative- $17 - $19 an hourESSENTIAL DUTIES AND RESPONSIBILITIES:* QUOTATIONS- Receive, price and return requests for quotations within defined criteria.Perform routine follow-up to determine success or failure, track competitive market information (backlog, pricing, competitor backlog)* ORDER ENTRY- Obtain necessary information from customer to enter an order.For 100% accuracy, send acknowledgements to the customer.Make any and all necessary changes and updates to the order.Enter won quotations in tracking system in order to provide vision to backlog and forecasts.* SCHEDULING- Obtain an accurate material requirements delivery schedule from customers and provide that information to scheduling.* PURCHASING- Obtain product lead times from necessary party and provide to customer within defined criteria.Work with purchasing to obtain pricing from outside vendors.Provide/Maintain realistic forecasts and delivery requirements to purchasing based on information retrieved from the customer.* LOGISTICS- Provide an accurate delivery schedule to traffic far enough in advance for trucks to be secured.Communicating information to shipping regarding what product to ship on each truck.Secure all information necessary for proper dispatch (location, job contact, hours). QUALIFICATIONS: * Excellent interpersonal skills* Ability to prioritize multiple priorities* MS Office proficient* Excellent verbal & written communications2 to 5 years' experience in a related field

Keywords: Manpower, Livermore , Customer Service Admin, Other , Livermore, California

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