Inside Sales Representative

Company: PrideStaff
Location: Livermore
Posted on: January 12, 2021

Job Description:

Rapidly growing employee owned organization in Livermore looking for an experienced Inside Sales Representative to join their--team! Company "WOW" factors:* Longevity among employees* Employee valued company culture* Offer great benefits * High MoraleAs an Inside Sales Representative, your primary role will be to receive inbound phone calls from consumers shopping for various services. This position's goal is to help customers find the product that best fits their needs and close the sale on the initial call.Principal Duties and Responsibilities * Pro-actively develops strong business relationships using telephone and email resources to prospective accounts by providing exemplary service and support* Acts as a consultant while selling products and services, provides alternative product/service solutions to exceed customer expectations* Prepares quotes for standard products and systems, follows up on orders, and solves client-related problems* Identifies the decision makers among the targeted leads or new accounts in order to generate a sales process* Promotes product features and benefits, discussing credit terms, quoting prices, and preparing sales orders* Partners with internal resources (e.g., field sales, engineering, quality, product management, etc.) and external stakeholders (e.g., supplier marketing, manufacturing facilities, etc.), to leverage solution-based outcomes for our customers* Integrates with customer and supplier internet portals* Adheres to client expectations during the sale with the ultimate goal of creating an outstanding experience* Responsible for account development or maintenance* Manages multiple accounts at the same time with efficiency and accuracy* Identifies market potential by qualifying accounts* Requests special pricing with vendors in order to offer competitive pricing* Close sales by building rapport with potential accounts; explaining product and service capabilities* Expands sales in existing accounts by introducing new products and reactions from accounts* Under limited supervision negotiates specifications, pricing, delivery dates, etc., ensures compliance to contractual provisions* Responsible for sales leads, quotations generation, sales coverage, literature and drawings.* Responsible for supporting order management team responsible for processing orders, returns and/or servicing of company products* Supports order management team as liaison with customers to resolve problems and inquiries when needed* Assists upper management in the development of customer service policies and implementation* Other duties as assigned, needed or requiredJob Requirements:Required Knowledge, Skills, and Abilities* Two or more years of prior job-related in sales or related field with a proven track record of consistent revenue growth* Exhibits suggestive and/or selling habits* Must be able to work on an independent basis* Proficient in the use of Microsoft (MS) Office, with focus on a demonstrated working knowledge of MS Excel and MS Outlook* Ability to work well in time-sensitive situations where customer satisfaction is the ultimate goal* Must be able to understand the basic sales cycle.* Highly effective tele-sales skills, including professional demeanor, artful negotiation skills, and outstanding phone etiquette* Excellent verbal and written communication skills and, in particular, the ability to craft professional emails and client-related documents* Team-oriented operating style with effective interpersonal skills that allow successful business interactions with individuals of all leadership styles, personalities, and career levels* Must be action oriented with the ability to think criticallyPreferred Knowledge, Skills, and Abilities* Two or more years distribution component sales experience and/or a minimum of 5 years' experience in technical sales of electro-mechanical components and systems for semiconductor equipment market, preferably with exposure to industrial automation applications.* Knowledge of electronic component product sales career experience* Functional and/or technical awareness* Action oriented behaviors

Keywords: PrideStaff, Livermore , Inside Sales Representative, Other , Livermore, California