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Windows Systems Administrator

Company: Lawrence Livermore National Laboratory
Location: Livermore
Posted on: February 23, 2021

Job Description:

Company Description

Join us and make YOUR mark on the World!

Are you interested in joining some of the brightest talent in the world to strengthen the United States' security? Come join Lawrence Livermore National Laboratory (LLNL) where our employees apply their expertise to create solutions for BIG ideas that make our world a better place.

We are looking for individuals that demonstrate an understanding of working in partnership with team peers, who engage, advocate, and contribute to building an inclusive culture, and provide expertise to solve challenging problems.

Job Description

We have an opening for a Windows Systems Administrator to provide advanced technical computer and infrastructure support for systems in this heterogeneous environment. You will work in a safety conscious, challenging, rapidly changing, and team-oriented environment to solve a variety of complex technical problems in a timely manner. This position is in the Information Technology Operations (ITO) Division within the Computing Directorate.

This position will be filled at either level based on knowledge and related experience as assessed by the hiring team. Additional job responsibilities (outlined below) will be assigned if hired at the higher level.

In this role you will

  • Work primarily at the main Livermore facility providing computer infrastructure operational support in a fast paced and heterogeneous environment. Provide monitoring of both Corporate and Isolated Networks and Core Infrastructure Services, such as Exchange, Active Directory, Storage Systems, Backups, VMWare Virtual Servers, DNS, DHCP, Citrix, etc.
  • Foster and advocate WCI IT core values, policies and procedures to customers while practicing good time management and balance between project and support work.
  • Provide expertise for the complex installations, perform security patching and hardware and/or software upgrades using independent judgment to resolve complex systems and network-related problems.
  • Collaborate with management, customers, and team members to evaluate and recommend procurements of Windows or Appliance based hardware and software.
  • Independently resolve problems, requiring highly advanced knowledge of one or more platforms (e.g., Windows, Exchange, VMWare, Active Directory, Citrix, etc.).
  • Define and maintain support documentation and procedures.
  • Be a team player, maintain appropriate technology, computer security, and safety knowledge, and support and represent the Infrastructure team.
  • Perform other duties as assigned.

    Additional Job Responsibilities, At The 393.2 Level
    • Diagnose, troubleshoot, and resolve highly complex system and network-related problems.
    • Serve as a technical leader and an internal and external consultant in area of expertise, providing highly advanced technical assistance to the user community and collaborating with customers in the design of their computing environment.
    • Lead projects, drive problem resolution, work with vendors, and manage cases if required.

      Qualifications
      • Bachelor's Degree in a computer-related field or equivalent combination of technical training and experience.
      • Broad and in-depth knowledge and technical experience with Windows and/or Linux operating systems and/or Virtual environments and related hardware.
      • Experienced with Exchange, Active Directory, DNS, DHCP, Computer Security and/or Networking Protocols.
      • Ability to independently set priorities and resolve complex problems in a fast-paced environment.
      • Ability to exercise effective customer support skills in a diverse user community with widely varying levels of computer literacy.
      • Proficient interpersonal and verbal and written communication skills, with the ability to work independently and interact with a multi-disciplinary staff in a team environment.

        Additional Qualifications At The 393.2 Level
        • Highly advanced knowledge of and significant experience with Windows, and/or Linux operating systems, and/or Virtual environments and related hardware.
        • Significant experience mentoring employees in technical skills.
        • Significant experience serving as a technical team lead on projects, achieving positive results, and driving projects to closure on time and on budget.

          Qualifications We Desire
          • Broad in-depth knowledge and technical expertise with vulnerability remediation, system patching with enterprise support tools. Management of software distribution, computer system hardware, software, protocols, principles; Windows computer security concepts and practices and Windows operating systems.
          • Professional computer certification (e.g., MCSA, MCSE, CompTIA A+) or a professional network certification (e.g., CCNA).
          • Experience directing complex system troubleshooting.

            Additional Information

            Why Lawrence Livermore National Laboratory?
            • Included in 2020 Best Places to Work by Glassdoor!
            • Work for a premier innovative national Laboratory
            • Comprehensive Benefits Package
            • Flexible schedules (*depending on project needs)
            • Collaborative, creative, inclusive, and fun team environment
              Learn more about our company, selection process, position types and security clearances by visiting our Career site.

              Security Clearance

              LLNL is a Department of Energy (DOE) and National Nuclear Security Administration (NNSA) Laboratory. Most positions will require a DOE L or Q clearance (please reference Security Clearance requirement). If you are selected, we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. In addition, all L or Q cleared employees are subject to random drug testing. An L or Q clearance requires U.S. citizenship. If you hold multiple citizenships (U.S. and another country), you may be required to renounce your non-U.S. citizenship before a DOE L or Q clearance will be processed/granted. For additional information please see DOE Order 472.2.

              Equal Employment Opportunity

              LLNL is an affirmative action and equal opportunity employer that values and hires a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin, ancestry, sex, sexual orientation, gender identity, disability, medical condition, pregnancy, protected veteran status, age, citizenship, or any other characteristic protected by applicable laws.

              If you need assistance and/or a reasonable accommodation during the application or the recruiting process, please submit a request via our online form.

              California Privacy Notice

              The California Consumer Privacy Act (CCPA) grants privacy rights to all California residents. The law also entitles job applicants, employees, and non-employee workers to be notified of what personal information LLNL collects and for what purpose. The Employee Privacy Notice can be accessed here.

Keywords: Lawrence Livermore National Laboratory, Livermore , Windows Systems Administrator, IT / Software / Systems , Livermore, California

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