Service to the Armed Forces (SAF) Team Lead, Mobile
Company: American National Red Cross
Location: Fairfield
Posted on: April 4, 2026
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Job Description:
Please use Google Chrome or Mozilla Firefox when accessing
Candidate Home. By joining the American Red Cross you will touch
millions of lives every year and experience the greatness of the
human spirit at its best. Are you ready to be part of the world's
largest humanitarian network? Join us—Where your Career is a Force
for Good! Job Description: WHY CHOOSE US? Joining The American Red
Cross is like nothing else – it’s as much something you feel as
something you do. You become a vital part of the world’s largest
humanitarian network. Joining a team of welcoming individuals who
are exceptional, yet unassuming. Diverse, yet uncompromising in
unity. You grow your career within a movement that matters, where
success is measured in people helped, communities made whole, and
individuals equipped to never stop changing lives and situations
for the better. When you choose to be a force for good, you’ll have
mentors who empower your growth along a purposeful career path. You
align your life’s work with an ongoing mission that’s bigger than
all of us. As you care for others, you’re cared for with
competitive compensation and benefits. You join a community that
respects who you are away from work as much as what you do while at
work. Where Your Career is a Force for Good! The American Red Cross
is currently seeking a Mobile SAF-IS Team Lead at Travis Air Force
Base, California and surrounding area to support the Service to
Armed Forces and International Services Division mission. This
position is regional, but also part of our mobile staff which
requires meeting strict medical and security clearances prior to
employment. In this role worldwide deployment is a condition of
employment. Mobile staff members typically deploy for 6 months at a
time, approximately once every 18-24 months, and can be sent to any
military base in the world. Relocation assistance is only available
for current employees within a 50-mile radius within the division.
WHAT YOU NEED TO KNOW: Supervise team to administer the delivery of
American Red Cross services to meet the needs of United States
military members, veterans, and their families in accordance with
Red Cross policies and procedures. Manage the daily operations and
provide guidance, support and assistance to Red Cross offices in
establishing, growing and maintaining programs and services.
Provide support, development and/or leadership guidance to all
volunteers. Perform all duties and responsibilities in compliance
with standard operating procedures and other applicable Federal,
State and local regulations. Provide guidance, support and
assistance to Red Cross field personnel, and ensure programs and
services are carried out consistently and in accordance with
specified Red Cross policies and procedures within their assigned
area. Responsible for management of a team which may include
hiring, assigning work, coordinating, training, coaching, and
evaluating performance of staff. Relationship Management and
Community Outreach : Serves as the “face” of the Red Cross at
assigned location. Builds strong relationships with military
leadership, key organizations, and community leaders. Cultivates
relationships and partnerships with external constituents in the
local community, including government organizations, corporate
partners, civic organizations, and other community charitable and
nonprofit agencies with the purpose of furthering the mission of
the Red Cross. Outreach includes command meetings, education
briefings, presentations, or information sessions Builds community
presence through enhancing marketing opportunities with local Armed
Forces Network, utilization of social media platforms, and
leveraging local base advertising opportunities to spread the Red
Cross Mission and service. Volunteer Management : Manages a
volunteer engagement program and cycle to enable delivery of all
Red Cross programs and services on a military installation and in
their local community. Manages Volunteers who will be the primary
resource to administer the delivery of American Red Cross services
to meet the needs of United States military members, veterans, and
their families in accordance with Red Cross policies and
procedures. When volunteers are unavailable, the manager is
responsible in delivering the mission specific services. Develop
and implement local needs assessment and Volunteer Program Plan
through utilizing process established by Volunteer Resources.
Recruits and trains leadership volunteers to support placement and
supervision of staff and programs in the delivery of SAF/IS U.S.
programs and services, Training Services, Disaster Cycle Services,
and providing support to Armed Forces Blood Services. Effectively
utilize the Volunteer Connection Platform to manage, document,
train, recognize and communicate with volunteers within the local
footprint. Service Delivery Management : Ensures the consistent
delivery of SAF and IS U.S. services to all clients in their area.
Provides supervision of volunteer Service Delivery staff.
Coordinates services to military treatment facilities and VA
hospitals through rehabilitation programs, material assistance,
resiliency training and morale items and support. Ensures community
outreach, to include command meetings and education briefings,
presentations, or workshops Ensures a strong military community
outreach program and implementation of special events and projects
in support of SAF/IS U.S. initiatives. Manages support services to
military members and their families to include family follow-up
information and referrals, and other related services. Provides
support for the emergency communications center with local
information, as appropriate. Develops outreach strategies aimed at
promoting International Services U.S. programs to the community and
ensuring the local community is aware of what programs and services
are available. Provide assistance on projects and work assignments
as needed. Monitor and report on the outcomes and results of
programs and services to ensure organizational accountability and
make recommendations for continuous improvement to ensure metrics
are consistently met. Financial and Reporting Management : Develops
and manages budgets and expenditures to ensure programs are
operating within budget to support all programs and services.
Monitors and reports on the outcomes and results of programs and
services to ensure organizational accountability and makes
recommendations for continuous improvement to ensure metrics are
consistently met. WHAT YOU NEED TO SUCCEED : Education: Bachelor’s
degree in business or public administration, human resources
management, community organization, social or health sciences, or
related field is required; or related equivalent experience.
Experience: A minimum of three years related experience in program
management or related field is required. Managerial Experience: 1
year of lead or supervisory experience. Combination of candidate’s
education and general experience satisfies requirements so long as
the total years equate to description’s minimum education and
general experience years combined (Management experience cannot be
substituted) Skills and Abilities: Must be able to operate
independently, with initiative, and manage an assigned area of
responsibility, with general supervision. Strong computer skills
are required. Public speaking skills and the ability to communicate
effectively verbally and in writing are required. Strong
interpersonal skills and the ability to work with multiple
priorities are essential. Familiarity with military culture,
regulations and protocol is strongly desired. Ability to work on a
team. Travel: Travel is required. Experience with American Red
Cross programs and military experience is strongly desired. Work
Conditions: The physical demands described here are representative
of those that must be met by an employee to successfully perform
the essential functions of this job. While performing the duties of
this Job, the employee is regularly required to sit; use hands to
handle or feel; and talk or hear. The employee is frequently
required to reach with hands and arms. The employee is occasionally
required to stand; walk and stoop, kneel, crouch, or crawl. The
employee must frequently lift and/or move up to 15 pounds and
occasionally lift and/or move up to 30 pounds. Specific vision
abilities required by this job include close vision, distance
vision, color vision, peripheral vision, depth perception and
ability to adjust focus. The work environment will consist of
moderate noise (i.e. business office with computers, phones and
printers, light traffic). The employee must have the ability to
work in a small cubicle and have the ability to sit at a computer
terminal for an extended period of time. FOR MOBILE POSITIONS ONLY
(Domestic and Overseas settings) Some positions are designated as
“Mobile” and subject to unique job requirements. SAF Mobile Staff
perform the same basic job responsibilities as non-mobile staff in
regions. In addition to those responsibilities, this special
workforce is also required to deploy on short term temporary
assignments, serving alongside military members who are deployed to
designated theaters of operations anywhere in the world. Mobile
staff must be ready to deploy whenever called upon, and to do so
are required to meet and maintain specific medical and other
readiness requirements. Requirements unique to mobile positions
include the following: Support both the day-to-day operations and
emergency needs of the Hero Care Center as a member of the Hero
Care Network Contingency Team. Completes all trainings and
requirements to maintain casework proficiency, to include working
shifts and participating in readiness drills. Responds to
emergency, surge, and disaster situations, as needed. To maintain
readiness, staff must: Maintain all medical and security
requirements Engage in annual deployment familiarization program to
include trainings and meetings When activated to deploy,
participate in additional trainings and meetings to prepare for
deployment Mobility Requirements: U.S. citizenship is required.
Must be able to obtain a secret security clearance and a no-fee
U.S. passport. Worldwide mobility is a condition of employment and
an essential function of this position. Must accept work
assignments anywhere in the world, including conflict areas, where
the American Red Cross is providing services to members of the
military and their families. Must meet strict medical and physical
requirements, including immunizations required by the U.S.
military. May be required to wear military uniforms, and live and
work in harsh and stressful environment in conflict areas.
Periodically accompanies the military on deployments. WHAT WILL
GIVE YOU THE COMPETITIVE EDGE: Ideal candidates will have a passion
for supporting military members with the physical stamina and
emotional capacity to live and work alongside deployed military
members in harsh climates and difficult environments. SAF/IS
employees are servant leaders supporting deployed military members
through difficult and challenging issues. Candidates need to thrive
on service and teamwork. Candidates must be adaptable with an
ability to manage through ambiguity engaging others in problem
solving complex issues. Core Competencies Adaptability: Successful
candidates must adjust to new situations quickly and have the
ability to tackle the challenges these situations present.
Independent Problem Solving: Successful candidates are capable of
handling high-pressure situations by knowing who to engage in
dialogue and up with actionable solutions Teamwork: Successful
candidates have the ability to collaborate with team members,
volunteers, and military personnel to achieve SAF/IS mission.
Servant Leader: Successful candidates must be leaders who out
others and the mission first. Someone who understands that
deployment is a hardship, and our mission is to support our
military personnel in uncomfortable situations and circumstances.
BENEFITS FOR YOU: As a mission-based organization, we believe our
team needs great support to do great work. Our comprehensive
package includes: • Medical, Dental Vision plans • Health Spending
Accounts & Flexible Spending Accounts • PTO: Starting at 15 days a
year; based on type of job and tenure • Holidays: 11 paid holidays
comprised of six core holidays and five floating holidays • 401K
with up to 6% match • Paid Family Leave • Employee Assistance •
Disability and Insurance: Short Long Term • Service Awards and
recognition Apply now! Joining our team will provide you with the
opportunity to make your career a force for good! The American Red
Cross is an Equal Opportunity employer. All qualified applicants
will receive consideration for employment without regard to sex,
gender identity, sexual orientation, race, color, religion,
national origin, disability, protected veteran status, age, or any
other characteristic protected by law. ? Qualified applicants with
arrest or conviction records will be considered for employment in
accordance with the Los Angeles County Fair Chance Ordinance for
Employers, San Diego Fair Chance Ordinance, the California Fair
Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through
service, and its partners — the Peace Corps, AmeriCorps Alums,
National Peace Corps Association, and the Service Year Alliance —
launched Employers of National Service to connect national service
alumni with opportunities in the workforce. American Red Cross is
proud to be an EONS partner and share our employment opportunities
with the network of organizations. Interested in Volunteering?
Visit redcross.org/volunteertoday to learn more, including our
most-needed volunteer positions. To view the EEOC Summary of
Rights, click here: Summary of Rights
Keywords: American National Red Cross, Livermore , Service to the Armed Forces (SAF) Team Lead, Mobile, Human Resources , Fairfield, California
