Client Advisor (Part-Time Sales Associate)

Company: CH CAROLINA HERRERA
Location: Livermore
Posted on: March 14, 2023

Job Description:

Sociedad Textil Lonia (STL) was founded in 1997 with the ambition of establishing a leading company in the fashion industry with a vertically integrated management system dedicated to the design, manufacturing and sale of accessories and ready-to-wear collections. STL introduces its first brand, Purificaci--n Garc--a, in 1998. One of the most influential figures in the Spanish design scene, Purificaci--n Garc--a understands fashion as an universal language that adapts itself to our everyday needs in its accessories, womenswear and menswear collections. A year later, Purificaci--n Garc--a began collaborating with award winning photographer Chema Madoz. This partnership was followed by many outstanding artist collaborations which have defined contemporary art as one of our most significant brand values. With this solid track record, the brand has expanded across Europe, the Americas and Middle East, with over 350 stores worldwide. Our culture is based on teamwork and passion for our brands. We are looking for colleagues who will bring talent and commitment to the team and who want to grow in a fast-paced, international organization. Our aim is for you to become a part of our project and accomplish your goals by our side.Website

As a Sales Assistant you will be responsible for maintaining an organized and accurate environment that enables Sales Associates to provide extraordinary customer experiences to our clients. You are a true team player who communicates effectively, follows procedures, best practices, self-starter, and full of ideas to continuously improve the store environment through front and back of house support. Responsibilities: Maximizing the effectiveness of storage & capacity of all product categories Max sales goal per month: 5 % contribution to overall sales for the month (this is a max goal not a minimum goal). Provide disciplined, business-focused management of inventory levels and store expenses (i.e.: supplies and packaging, maintenance) Notify management of any shipment discrepancies and conduct markdowns, execute transfers, consignments, damages, and customer charge sends Provide consistent company training & coaching on company guidelines and inventory management to team Maintaining a One Company perspective when interacting with peer stores or while supporting the customer experience following the CH policies and procedures In partnership with SM and ASM, assist in execution of special event needs; may include furniture needs, supply ordering, managing caterer & other vendors Partnering with the Store Manager and Area Manager to resolve customer service issues, particularly in the areas of product damages, repairs, exchanges/transfers, dry cleaning, courier services, etc. Operational Excellence In partnership with the sales team serve as a sales support on the sale floor when needed Achieving daily and weekly individual sales targets and KPI's as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives Assisting with merchandising and inventory activities. Keeping the sales floor and store image neat, organized, clean, and stocked Processing transactions accurately and efficiently Complying with all sales related policies and procedures Requirements: Minimum 1 year experience in fashion retail stores Orientation to results and clients satisfaction Excellent communication and negotiation skills Ability to lift (at least 30lbs), carry, push, pull, squat, kneel, twist, turn, climb, crawl, reach and bend Some heavy lifting in excess of 30 pounds Availability and flexibility to workdays, nights, weekends, holidays, store openings and closings, to meet the needs of the business Competencies: Organization and Accuracy Integrity Analytical thinking TeamworkSociedad Textil Lonia Corp. is an Equal Opportunity Employer. All qualified applicants will be considered regardless to race, color, religion, sex, national origin, sexual orientation, disability, age, gender, marital status, citizenship status, veteran status or any other characteristic protected by applicable federal, state, or local laws.Job Type: Part-timeSalary: $15.00 - $21.00 per hourBenefits: Employee discountShift: 8 hour shift Day shiftWeekly day range: Weekend availability

Experience: Luxury Retail: 1 year (Preferred) Customer relationship management: 1 year (Preferred)Language: Spanish (Required)

Work Location: In person

Keywords: CH CAROLINA HERRERA, Livermore , Client Advisor (Part-Time Sales Associate), Hospitality & Tourism , Livermore, California