Retail Store Supervisor, Dockers Livermore Full Time
Company: Levi Strauss & Co.
Location: Livermore
Posted on: January 22, 2023
Job Description:
JOB DESCRIPTIONWe believe that clothes - and how you make them -
can make a difference.Since 1853, we've been obsessed with
innovation to meet people's needs. We invented the first blue jean.
And we reinvented khaki pants. We pioneered labor and environmental
guidelines for our manufacturing partners. And we work to build
sustainability into everything we do.A company doesn't last 160
years by standing still. It endures by reinventing itself, striving
to delight its consumers, winning in the marketplace, and by
remaining true to its values.We employ more than 17,000 people
around the world - supporting great brands, including Levi's,
Dockers, Signature, and Denizen. Our employees are committed to
innovation, creativity and collaboration. Put simply, if you're
looking for a new opportunity, this is a great place to grow your
career.We are looking for a Dockers Store Supervisor who will bring
innovation and creativity to our team. It is important to us this
person has the energy and desire to help bring our fashion to the
future while maintaining the integrity of our brand's past. This
person is also someone who is capable of driving success even with
a wide range of diverse responsibilities.Role overviewSupports
Store Management by contributing to the successful implementation
of strategies and operational excellence that ensure brand equity,
customer satisfaction and financial growth. The Dockers Store
Supervisor is responsible for Stylist duties as well assuming
responsibility for the store in the absence of the Store Manager.
The Supervisor relies on instructions and pre-established
guidelines to perform the functions of the job.Key Metrics:
- Contributes to stores financial growth through driving sales,
managing expenses and implementing plans for increased
profitability.
- Is accountable for ensuring all operational standards are
achieved.
- Assists in the training and retention of a store staff that
model LS&CO selling practices, deliver authentic customer
service and meet sales goals.
- Executes flawless store visual presentation by maintaining
visual and store housekeeping standards.Key ResponsibilitiesSales
- Drives profitable sales by meeting or exceeding established
sales and performance goals.
- Models customer service behaviors and ensures that others are
trained on and exhibiting those behaviors in order to deliver on
KPI goals (Conversion, Units Per Transaction and Sales Per
Hour).
- Demonstrates excellent product knowledge and trains others to
do the same.
- Contributes to expense control by managing controllable
expenses and following all loss prevention programs.
- Assists in executing floor changes, sales and promotional
events timely and effectively for maximum financial results.People
- Participates in training process for new hires on LS&CO
culture, product knowledge, selling practices and other associate
responsibilities.
- Identifies developmental opportunities in staff and partners
with management to accomplish improvements.
- Contributes to a positive work environment that encourages
retention and talent.
- Informs management of employee relations issues that need to be
addressed.
- Supervises store team in the absence of another member of
management.Operational Excellence
- Performs operational procedures to support efficient store
operation and drive sales.
- Ensures required store tasks are completed timely and
effectively by personally contributing and giving direction to
other team members when necessary.
- Assists in ensuring sound inventory management through
following established receiving and sending merchandise process,
completing all required paperwork and following all price change
and ticketing procedures.
- Participates in physical inventory preparation and counts.
- Prevents loss by following established policies and procedures,
educating others on the same.
- Provides operational and loss prevention training as
necessaryMerchandising
- Executes store visual standards in accordance with visual
merchandising direction, resulting in flawless product presentation
and housekeeping standards.
- Makes recommendations about visual merchandising direction
based on the lay out and needs of the store.
- Maintains appropriate levels of product on the sales floor by
contributing to and ensuring floor replenishment.
- Lead merchandising team to reliably accomplish productivity
goals and completion of RFID-enabled inventory management processes
by operating the company tools and resources
- Hold merchandising team accountable to RFID-enabled inventory
management processes, effectively leading the team through change,
ensuring adherence to best practices, and actively coaching the
team for maximum productivity.Customer Experience
- Creates a high energy, compelling store experience for
customers by engaging customers and modeling appropriate customer
service behaviors to other associates.
- Models behaviors and holds self and the team accountable to the
LS&CO sales standards
- Participates in training associates on product knowledge to
make them product experts who can effectively serve customer's
needs.Job RequirementsEducation and/or Experience
- 1+ years of experience and a high school diploma or general
education degree (GED)Physical Requirements
- While performing the duties of the job the employee may be
required to stand, walk, sit, talk and hear, and use hands to type.
The employee is occasionally required to reach with hands and arms,
climb or balance and stoop, kneel, crouch, or crawl. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential job functions.Schedule Requirements
- Ability to work a flexible schedule to meet the needs of the
business, including evening and weekend shifts.Exhibits the
following characteristics:
- Leads through change
- Provides clear direction
- Coaches for improvementOur policy is to provide equal
opportunity to all persons without regard to race, color, creed,
religion, national origin, citizenship, sex, age, sexual
orientation, gender identity or gender expression, marital status,
Vietnam era/disabled veteran status, physical or mental disability,
or other protected classes prohibited by applicable law. Company
policy prohibits harassment of applicants or employees on the basis
of any protected classes. We have established a continuing
Affirmative Action Program to assure equal employment opportunity
in all its policy decisions affecting recruitment, selection,
assignment, promotion, training, and all other terms and conditions
of employment. EOE M/F/Disability/VetsLOCATIONUSA, Livermore,
Dockers Livermore Outlet(L542)FULL TIME/PART TIMEFull timeCurrent
LS&Co Employees, apply via your Workday account.
Keywords: Levi Strauss & Co., Livermore , Retail Store Supervisor, Dockers Livermore Full Time, Hospitality & Tourism , Livermore, California
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