Part-Time Retail Ambassador
Posted on: November 25, 2022
Retail Ambassador - SF Outlets (Livermore, CA) at Allbirds
Retail (View all jobs) Livermore, CA Livermore, CA Retail Team
Reports to the Livermore Store Leader Who is Allbirds? At Allbirds,
we're on a mission to prove that comfort, good design and
sustainability don't have to be mutually exclusive. We are
dedicated to making the most sustainable footwear we can using
premium natural materials, designed for the to and fro of everyday
life. Our commitment to making better shoes in a better way is
fueled by a belief that the shoe industry needs to focus less on
flash and more on thoughtfulness. With funding from the leading
venture capitalists in consumer products, and the founding CEOs of
some of the greatest e-commerce businesses in recent history, our
desire to shake up the footwear industry is off to a great start.
In fact, TIME already called our first shoe, the Wool Runners, the
most comfortable in the world, and there is much more to come.
Where do we need help? We've sold a million shoes, launched three
groundbreaking materials, and changed how people think about
comfort, design, and retail. Now we're taking the Allbirds in-store
experience across the country and are looking for passionate retail
ambassadors to execute on that mission. Who are we looking for? The
Retail Ambassador's core purpose is to deliver an exceptional
customer experience through quality, personalized engagement.
Retail ambassadors contribute to Allbirds's culture by being
team-oriented, accountable, and focused on continuous learning.
What does the job entail? Delivering and executing on three primary
focus areas: Customer Experience, Daily Operations, and Teamwork.
Customers Provide all customers with a high quality and
personalized in-store experience. Meet the standards set forth in
our Retail Woolbook and Customer Journey even when serving multiple
people and multi-tasking. Strive to be a product-knowledge expert
who can communicate passionately about our brand and products.
Build strong relationships with customers. Actively contribute to
the store's sales and NPS goals. Operations Maintain store
appearance, cleanliness, and organization. Operate our
point-of-sale system once trained. Execute on inventory and
merchandising duties. Perform daily operational tasks as delegated
by the store leadership team. Commit to learning by asking
questions and actively seeking to grow and develop new skills. Team
Be reliable and punctual. Work collaboratively to achieve shared
goals. Practice respectful, honest, and effective communication.
Cultivate a positive attitude and support your teammates. What
might describe you: Retail and/or customer service experience is
preferred Available to work weekends Connection to Allbirds's
mission, vision, and products Good communication and interpersonal
skills Desire to learn and grow Reliable and punctual Able to
comfortably lift 30 lbs on a regular basis and stand for 95% of the
work day What we can do for you: Competitive hourly rate 401k
employer match Medical / Dental / Vision insurance for Full-Timers
Wellness Benefits for Full-Timers Please apply with your resume and
cover letter. We're excited to hear from you! Diversity Allbirds is
an equal opportunity employer and makes employment decisions on the
basis of merit. Allbirds policy prohibits unlawful discrimination
based on race, color, religious creed, sex, gender identity,
marital or veteran status, age, national origin, ancestry,
citizenship, physical or mental disability, medical condition,
genetic information or characteristics (or those of a family
member), sexual orientation, pregnancy, or any other consideration
made unlawful by federal, state, or local laws. It also prohibits
discrimination based on a perception that anyone has any of those
characteristics, or is associated with a person who has or is
perceived as having any of those characteristics. All such
discrimination is unlawful.
Keywords: Allbirds, Livermore , Part-Time Retail Ambassador, Hospitality & Tourism , Livermore, California
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