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Customer Service I

Company: Iconma, L.L.C.
Location: Livermore
Posted on: May 2, 2021

Job Description:

Customer Service I Location: Livermore, CA,/Remote Duration: 4 months Description:

  • 0-3 years' experience required.
  • Takes inbound or places outbound calls to provide information to customers.
  • Utilizes a database to retrieve customer or company information.
  • Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
  • Must demonstrate patience, tact, empathy and problem-solving skills with consistently good voice quality.
  • Can organize and handle calls with speed and accuracy.
  • Can work with complex computer applications and resource materials.
  • Can use multiple operating environments (Windows, DOS, Mainframe).
  • Previous experience may be required.
  • Has a space to work free from distractions and high-speed internet.
  • Needs to have excellent attendance and customer service skills, call center experience is a + As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

Keywords: Iconma, L.L.C., Livermore , Customer Service I, Hospitality & Tourism , Livermore, California

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