Southwire Account Manager (Pacific Time Zone)

Company: Southwire
Location: Livermore
Posted on: August 6, 2022

Job Description:

A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment and hand tools. We are proud to offer competitive compensation, employee benefits, tuition reimbursement, and unlimited growth opportunities. Our nearly seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the wellbeing of our communities. How will you power what's possible? Location: Livermore, CA Southwire Job DescriptionDescription of Duties and Responsibilities:--- Maintain a high level of communication and proactive interaction with existing and potential customers.--- Work directly with Customer. Agents, Regional Sales Managers, Field Tool Specialists, and Regional Sales Managers. Assist with product information and updating customer records.--- Analyze various markets and identify opportunities to pursue new business.--- Customer service including but not limited to, quotations, availability, order management, returns, and expediting, initiate Dispute cases on customer complaints and discrepancies for customer credits or debits, and manage end-user calls furthering Southwire's pull strategy.--- Work with Pricing team to ensure pricing is in systems and Salesforce pricing tiers are in alignment--- Provide sales and marketing analysis and expediting.--- Maintain ongoing correspondence with designated distributors for given customer base.--- Develop rapport with distributors, serving as primary or supporting contact as determined by account.--- Perform various duties and responsibilities, which promote sales, excellent customer service and overall success of Southwire Company.--- Attend trainings to become versed in products, services and programs--- Support for special project teams, integration tasks and requests from management.--- Support customer conversions and create cross references as needed.--- Support customers within the channel(s) designated.Qualifications and Experience Requirements:--- B.S. in Business Administration or related degree preferred.--- Customer facing experience is preferred.--- Must possess excellent communications, organization, presentation, interpersonal, and project management skills.--- Skilled in Microsoft Office Suite applications, including PowerPoint and Word with an emphasis in Excel.--- Ability to work west coast hours if applicable--- Work schedule with a partial remote and/or partial in -office workspace as requiredCompetenciesNimble LearningCustomer FocusPlans and AlignsCollaboratesBalances StakeholdersAction OrientedBenefits We Offer:401k with MatchingFamily and Individual Insurance Packages (Health, Life, Dental, and Vision) Paid Time Off & Paid Holidays Long & Short-Term Disability Supplemental Insurance PlansEmployee Assistance Program Employee Referral Program Tuition Reimbursement Programs Advancement & Professional Growth opportunities Parental Leave & More Southwire is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Keywords: Southwire, Livermore , Southwire Account Manager (Pacific Time Zone), Executive , Livermore, California