Associate Category Operations Manager-Northern California
Company: US Foods
Posted on: June 25, 2022
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Supports Area Merchandising by addressing and resolving escalated
sales questions and requests in a timely manner, utilizing detailed
knowledge of U.S. Foods products, systems and tools. Primary
liaison between PSSA/RSC and Category Management as it relates to
merchandising activities with a concentration in COP and Produce
categories. Works closely with the area departments, particularly
category management/replenishment to support efforts with vendors
and suppliers to communicate important information.
Act as the central escalation point of contact for all internal
merchandising inquiries related to product, specifications,
availability, scheduling, and substitutions from PSSA
Become subject matter expert in US Foods systems and tools to
quickly and accurately answer inquiries
Vacancy support and backup to COM, PSSA, Buyer & Replenishment
Support COM's/Replen Manager with all analytics requests, local
flyer item selection and rebate solicitation, KTU/ROB reviews and
assortment projects - including weekly shrink meetings, E&O
follow up, CASIS billings and vendor meeting preparation
Serve as gatekeeper of NIR process and tracking log - includes SODS
execution, approval process, 30/60/90-day tracking follow-up,
Support PSSA/COM/Replen with escalation requests for proprietary
Enter DCT's for COM's on new items & local flyers.
Analyze weekly ATC communicates and disseminate direction to
Files FSQA complaint forms for EB products to Rosemont and MB to
Develop broker and vendor contacts along with using internal
resource pool to independently address and follow up on PSSA
Serve as escalation point of contact for RSC inquires, specifically
as it relates to fresh categories (COP & Produce).
Support Specialist(s) with sourcing/market baskets/special pricing
SODS administration - gatekeeper of all COM related inquires;
researching APN lookups, attaching vendors, items and pricing to
later approve and send to buyer.
Other duties assigned by manager.
College degree or equivalent distribution or food service supply
chain experience required.
Must possess a minimum 7 years of purchasing, merchandising, sales
or customer service experience is required, preferably in a
foodservice distribution environment.
Previous US. Foods experience preferred, specifically in the fresh
categories (Produce and/or COP).
PRISM/Merlin/CookBook/Tandem skills preferred.
Must be proficient in the use of Microsoft Office especially
Microsoft Word and Excel. Must be extremely organized, analytical
and possess highly developed written/oral communication and
Must be external and internal customer service focused.
Ability to research, escalate and follow up on inquires with a
great sense of urgency.
Must have the ability to overcome objections and obstacles, with a
solution based attitude
***EOE Race/Color/Religion/Sex/Sexual Orientation/Gender
Identity/National Origin/Protected Veteran/Disability Status***
Keywords: US Foods, Livermore , Associate Category Operations Manager-Northern California, Executive , Livermore, California
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