Peak Time Client Relationship Consultant (Banker) - Napa, CA (19 hrs) Bilingual English & Spanish
Company: U.S. Bank
Location: Napa
Posted on: April 1, 2026
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Job Description:
At U.S. Bank, we’re on a journey to do our best. Helping the
customers and businesses we serve to make better and smarter
financial decisions and enabling the communities we support to grow
and succeed. We believe it takes all of us to bring our shared
ambition to life, and each person is unique in their potential. A
career with U.S. Bank gives you a wide, ever-growing range of
opportunities to discover what makes you thrive at every stage of
your career. Try new things, learn new skills and discover what you
excel at—all from Day One. Job Description Responsible for
demonstrating excellent customer service in accordance with the
U.S. Bank customer service expectations. Works a specified schedule
(less than 20 hours per week) during peak business times in a
branch. Accountable for sales and service activities in all
Consumer Banking branch locations (Metro, Community, and In-Store
On-Site). Responsible for assessing and handling customers' banking
needs, obtaining and processing customer/account information and
selling bank deposit and loan products and services. Utilizes the
Customer Engagement Cycle to profile customers and identify
opportunities. Bilingual Peak Time CRC’s perform these
responsibilities in the languages deemed essential within a
particular branch or community. Basic Qualifications - Bilingual -
High school diploma or equivalent - Typically two or more years of
job-related experience, including sales and customer service
experience - Typically has one year of related banking experience
or commensurate training in sales and customer service experience
-This position requires National Mortgage Licensing System (NMLS)
registration under the terms of the S.A.F.E. Act of 2008 and
Regulation Z. You will be subject to the required registration
process, which includes a criminal background and credit check.
Failure to meet or maintain any of the NMLS registration
requirements, including maintaining a satisfactory criminal and
credit record, may result in a rescission of your offer or
termination of employment. Preferred Skills/Experience -
Comprehensive knowledge of all applicable bank and branch policies,
procedures and support systems - Demonstrates a proven commitment
to a unified customer experience by providing excellent customer
service and models skills consistent with U.S. Bank’s Core Values -
Knowledge of retail product philosophy, policy, procedures,
documentation and systems - Effective interpersonal skills, selling
and referral skills - Strong mathematical, problem solving and
negotiation skills - Strong verbal and written communication skills
Location expectations This role requires working from a U.S. Bank
location for all scheduled work days. If there’s anything we can do
to accommodate a disability during any portion of the application
or hiring process, please refer to our disability accommodations
for applicants . Benefits: Our approach to benefits and total
rewards considers our team members’ whole selves and what may be
needed to thrive in and outside work. That's why our benefits are
designed to help you and your family boost your health, protect
your financial security and give you peace of mind. Our benefits
include the following: Healthcare (medical, dental, vision) Basic
term and optional term life insurance Short-term and long-term
disability Pregnancy disability and parental leave 401(k) and
employer-funded retirement plan Paid vacation (from two to five
weeks depending on salary grade and tenure) Up to 11 paid holiday
opportunities Adoption assistance Sick and Safe Leave accruals of
one hour for every 30 worked, up to 80 hours per calendar year
unless otherwise provided by law Review our full benefits available
by employment status here . U.S. Bank is an equal opportunity
employer. We consider all qualified applicants without regard to
race, religion, color, sex, national origin, age, sexual
orientation, gender identity, disability or veteran status, and
other factors protected under applicable law. E-Verify U.S. Bank
participates in the U.S. Department of Homeland Security E-Verify
program in all facilities located in the United States and certain
U.S. territories. The E-Verify program is an Internet-based
employment eligibility verification system operated by the U.S.
Citizenship and Immigration Services. Learn more about the E-Verify
program . The salary range reflects figures based on the primary
location, which is listed first. The actual range for the role may
differ based on the location of the role. In addition to salary,
U.S. Bank offers a comprehensive benefits package, including
incentive and recognition programs, equity stock purchase 401(k)
contribution and pension (all benefits are subject to eligibility
requirements). Pay Range: $20.34 - 24.86 U.S. Bank will consider
qualified applicants with arrest or conviction records for
employment. U.S. Bank conducts background checks consistent with
applicable local laws, including the Los Angeles County Fair Chance
Ordinance and the California Fair Chance Act as well as the San
Francisco Fair Chance Ordinance. U.S. Bank is subject to, and
conducts background checks consistent with the requirements of
Section 19 of the Federal Deposit Insurance Act (FDIA). In
addition, certain positions may also be subject to the requirements
of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA,
the Bank Secrecy Act, the SAFE Act, and/or federal guidelines
applicable to an agreement, such as those related to ethics,
safety, or operational procedures. Applicants must be able to
comply with U.S. Bank policies and procedures including the Code of
Ethics and Business Conduct and related workplace conduct and
safety policies. Posting may be closed earlier due to high volume
of applicants.
Keywords: U.S. Bank, Livermore , Peak Time Client Relationship Consultant (Banker) - Napa, CA (19 hrs) Bilingual English & Spanish, Customer Service & Call Center , Napa, California
