Collections Administrator Hybrid

Company: McGrath
Location: Livermore
Posted on: May 21, 2023

Job Description:

Hybrid - Remote Work except for monthly in person meetings at the Corporate office in Livermore, CA. Must live in CA and be able to attend these monthly meetings.We're a big company with big ideas. And while we started out small we still retain a close-knit feel and an exceptional company culture that's tough to find nowadays. We have a great story and even better people to tell it. Whether in corporate headquarters or out in the field, it's our people who got us where we are today. Five business units and 40 years later, McGrath is a premier $500+ million Bay Area-based diversified business-to-business rental company of more than 1,000 employees and 35 years as a publicly traded company (NASDAQ: MGRC). If you value building meaningful partnerships, a dynamic work environment, and want to help build on our success, we want to talk to you! So what are you waiting for?"What You'll Do"Contact delinquent customers and apply standard collection techniques while maintaining customer serviceEstablish and maintain relationships with customer Accounts Payable/Accounting contacts to ensure continued payment of invoices. Research and reconcile any outstanding items and coordinate variances with sales and billing.Analyze past due portfolio, work proactively to identify potential payment problems, work with A/P, End-Users and Buyers to resolve issues and obtain payment approvalMeet standard measurements for collection activity, achieve call volume while actively maintaining research and resolution of account issuesWork with Inside and Outside sales groups to resolve issuesWork with billing and accounting to research payments and postingsConsult with supervisor for guidance on account issues as required"Must Haves"3-5 years' prior experience with commercial collections, including reconciliation and customer serviceAdvanced skills with MS Excel using VLookups and Pivot Tables and accounting or collections software or OracleAdvanced skills with MS office and business email etiquettePrior analysis experience and decision making capabilities desirablePrior experience reading a credit bureau report and assigning credit a plusSpecial ConsiderationsOffice environment; general hours 7:30am-4:00pmNo travelExtended periods of time on the telephoneExtended periods of sitting and working at a computerThe specific pay rate and level, if applicable, will depend on the successful candidate's qualifications and prior experience."Perks"Hybrid - Remote Work except for monthly in person meetings at the Corporate office in Livermore, CA. Must live in CA and be able to attend these monthly meetings.We value our employees' Quality of Life, and when it comes to mental health, recovery, and self-care, there is no one-size-fits-all approach that is why we provide resources where employees can find information on several wellness topics like nutrition, exercise, emotional health, and more!We offer a variety of benefits that offer you flexibility and choice, a simple selection experience, and the ability to take control over your benefit spending.401(k) Retirement Plan with Company Match.We all need to rest and recharge that's why in addition to vacation and sick time we also offer considerable company-paid holidays!We also offer HSA, FSA, EAP and Pet Insurance!It's a great place to work where you are given the space to share ideas and opinions and the bottom-line is "YOU" matter!A Message from Our CEO, Joe HannaAt McGrath, diversity and inclusion are important to our culture and core values. One of our core values is that YOU matter. This means everyone in the company, inclusive of race, color, nationality, gender, orientation, and all else. You are all important and critical to our operations and success. I believe cultivating a culture that is inclusive and embraces everyone is the right thing to do and as your leader, I'm committed to making this happen.The pre-employment screening process includes social security verification and criminal background check. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, on the basis of disability and any other legally protected status.Our company uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit .

Keywords: McGrath, Livermore , Collections Administrator Hybrid, Accounting, Auditing , Livermore, California